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HP ERROR CODES F THROUGH M

HP ERROR CODES F THROUGH M

 

Message on printer Display Panel

What it means.

What to do.

Additional comments.

FILE SYSTEM IS FULL

The disk file system is full.

1. Delete all unnecessary files from the EIO disk and then try again. Use HP Resource Manager to download or delete files and fonts. (See the software help for more information.) 2. Advise the customer to increase the permanent storage (use a larger EIO disk or add a RAM DIMM).

 

FLASH DEVICE FAILURE

The flash DIMM had a critical or fatal failure.

1. Reseat the flash DIMM and ensure it is locked into place. 2. Remove the flash DIMM and replace it with a new one.

The formatter could also be bad.

FLASH FILE OPERATION FAILED

The requested operation could not be performed (for example, attempting to download a file to a nonexistent directory).

1. Check the file name and the directory name. 2. Reseat the flash DIMM. 3. Retry the operation.

 

FLASH FILE SYSTEM IS FULL

The flash file system is full.

Delete unnecessary files from the flash DIMM and try again. Use HP Resource Manager to download or delete files and fonts. (See the software help for more information.)

 

FLASH IS WRITE PROTECTED

The flash DIMM is protected and no new files can be written to it.

Disable the write protection through HP Resource Manager.

 

HP TONER DETECTED alternates with PRESS GO TO CONTINUE

The printer has detected that the toner cartridge is not a genuine HP toner cartridge because it does not see or recognize the toner cartridge’s identification (model, manufacturing date, and serial number).

1. Make sure the toner cartridge is a genuine HP toner cartridge. A non-HP toner cartridge will produce this error. Any printer repair required as a result of using non-HP toner is not covered under the printer warranty. 2. If the HP toner cartridge is new, the Elabel (cartridge memory) is missing or has been tampered with. 3. If the HP toner cartridge is used, the printer will not recognize the cartridge until 20 pages have been printed. After 20 pages have been printed, the error message disappears. 4. If the HP toner cartridge is used, and the error message remains after 20 pages have been printed, the cartridge has previously run out of toner. Replace the toner cartridge.

 

INPUT DEVICE CONDITION [XX.YY]

An input paper-handling device has a condition that needs attention before printing can resume. 1st X = Device number in chain 2nd X= Device type (three types): 1 = Input 2 = Output 3 = Stapler/stacker unit YY = Device specific error

1. Turn the printer off. 2. Disconnect the cable to the input paper handling devices and then reconnect it. 3. Ensure the device is properly connected and any doors or paper guides are properly closed. 4. Turn the printer on. 5. See the documentation that came with the paper-handling device for assistance.

 

INSTALL DUPLEXER

The printer is unable to print the current job because the duplexer is not installed or not inserted correctly.

1. Turn the printer power off. Install or reinsert the duplexer and ensure it is fully seated. 2. Ensure the right-angle power cord is used for the printer.

 

INSTALL TONER CARTRIDGE

The toner cartridge has been removed and must be reinstalled for printing to continue.

Reinstall the toner cartridge and ensure it is fully seated.

The high voltage power supply might also cause this error.

INSTALL TRAY [X]

The printer is unable to print the current job because the specified tray [X] is open or not inserted correctly

1. Reinsert the specified tray. 2. Check for damaged tabs on the right side of the tray. 3. Check for damaged tray sensor switches in the printer. 4. Replace the PCA controller in the feeder

 

LOADING PROGRAM [NUMBER] alternates with DO NOT POWER OFF

Programs and fonts can be stored on the printer’s file system. At startup time, these entities are loaded into RAM. (These entities can take a long time to load into RAM depending on the size and number of entities being loaded.) The <NUMBER> specifies a sequence number indicating the current program being loaded.

Wait for the program to load.

 

MANUALLY FEED [TYPE] [SIZE]

One of the following occurred: - A manual feed was requested.-There is no media in tray 1.- The wrong size of media is loaded. - The control panel is not set for the size and type of media loaded.

1. Load the requested paper into tray 1. 2. Press GO (or READY on older printers) if the desired paper is already loaded in tray 1. 3. Press -VALUE+ to scroll through other available types and sizes. 4. Press SELECT to accept the alternate type or size.

If manual feed was not what you were expecting, check your software settings.

MEMORY FULL STORED DATA LOST

There is no available memory in the printer. The current job might not print correctly and some resources (such as downloaded fonts or macros) might have been deleted.

Press GO to continue. Add more memory to the printer or to simplify the print job

 

MEMORY SETTINGS CHANGED

The printer changed its memory settings because it did not have enough memory to use the previous settings for I/O buffering and resource saving. This usually occurs after removing memory from the printer, adding a duplexer, or adding a printer language.

Press GO to continue. Add more memory to the printer or to simplify the print job

 

MEMORY SHORTAGE JOB CLEARED

The printer did not have enough free memory to print the entire job. The remainder of the job will not print and will be cleared from memory.

Press GO to continue. Add more memory to the printer or to simplify the print job